Corporate Regional Manager iPad Setup

Corporate Regional Manager iPad Setup

 

Regional Manager iPad setup instructions

⚠️ DO NOT POWER ON the iPad ⚠️

Until you are in a Wi-Fi available area and know the network password. If you bypass the Wi-Fi connection during setup the device activation and setup will fail, leaving you unable to login with your account for the initial setup.

 




Getting Started:

Once you are in a WiFi available area swipe the screen from the bottom up to get started.

Select – Language and Country of Region.      
Select (known) WiFi and enter Password.

      ⚠️    If the Wi-Fi does not connect try again, select a different Wi-Fi you know the password of, or wait until you are in a different available Wi-Fi area and able to connect.

 

Your iPad is now Activating, Registering and Enrolling into Plant Fitness Addigy MDM

 

 

 

Sign in with your Apple Account to continue:

  1. You Apple ID login and password is the same as your first.last@pfhq.com email address.

      ⚠️      Do not use @planetcsc.com

       

 

Your iPad is now configuring:

 

  1. iPad will now start loading apps, policy’s, and configurations.
    1. Depending on your network speed this could take up to 20 minutes to completeo  
    1. Please give it time to finish before trying to use the iPad or open any apps.
    1. This will only prolong the process or cause the iPad to hang.
    1. After successfully logging into the iPad for the first time you will now be able to log with your Apple ID and Password (the same as your current email and password) without needing a network connection.

         

 

Your iPad device setup is completed:

 Assigned Apps, Home Screen, and Dock setup below.

 

 

Complete User Setup:

      
  1. Tap on the Settings App in the bottom dock.
         
  1. Select Privacy and Security
  1. Enable “Location Services” by tapping in moving the slider to the right.   
  


Set up your Microsoft Office apps and Email.

Outlook App:

   
  1. Tap on the Outlook app located in the bottom dock.
            
  1. Tap on Add Account.
  2.   Enter your email address first.last@pfhq.com
    1.   ⚠️ Do not use @planetcsc.com

  1. Enter your email password

                              

  1. Approve the MFA (multi-factor authentication) number with your mobile device.

            

  1. Enable Notifications “Turn On”
  2. “Outlook” Would Like to Send You Notifications “ALLOW”

                       

Teams App:

  1. Tap on the Teams App located in the bottom dock.
      
  1.  Now that you’ve already authenticated with Outlook your Microsoft Office account should already be show
    1. Select your Account and continue the Teams setup.
    2. “Teams” Would Like to Send You Notifications “ALLOW”

         

 

 

OneDrive App:


  1. Tap on OneDrive App in the upper left hand corner
      
  1. Select – Sign in
  1. Enter your Email Address
  1. You should now have full access to your OneDrive Cloud folders and files.

          

 



SelfService Portal App:  “Plant Fitness Apple App Store”

  1. Tap on the SelfService Portal App at the bottom middle of the dock.
      
  1. Any app you need or approved will be in this App for you to download and install.
  1. If you need an app and do not see it you can request the app sending an IT Support Ticket to support@planetcsc.com and CC your Supervisor on the request for approval.

            

  

IT Support:

If you are having trouble setting up your iPad or need assistance with the iPad or Apps

  1. Submit a ticket to support@planetcsc.com
  1. Click on the Splashtop SOS app on your home screen.


  1. Allow App Access
  1. Share code it IT Support to allow iPad screen viewing.
Note: IT Support cannot take control, open or select features on your iPad, Admins can only view your screen to assist you.